State Farm® Insurance Agent Carlos Ramirez
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Vonda Lawson-Rosa
June 2, 2025
5
out of
5
rating by Vonda Lawson-Rosa
"Amanda is the real deal! When another local agent abruptly retired, we were switched over to Carlos' team without our knowledge. Amanda assured me this was not a scam, proceeded to call up my insurance items and helped me with a claim that was in the beginning stages that had been in limbo. She is a treasure of help in a case where I just moved here 11 days ago and the lack of communication from the former agency was a huge concern - luckily folks like Amanda assure you - you are in great hands with State Farm."
Nobel Pujols
June 1, 2025
5
out of
5
rating by Nobel Pujols
"I’ve had an excellent experience working with Elvin at State Farm. He’s knowledgeable, responsive, and always goes the extra mile to make sure I understand my options. Whether it’s auto, home, or life insurance, Elvin takes the time to tailor coverage to my specific needs and explain everything clearly. I really appreciate how easy he makes the entire process — and I always feel confident knowing I’m in good hands. Highly recommend Elvin if you want an agent who’s professional, dependable, and genuinely cares about his clients!"
Andrew Miranda
May 30, 2025
5
out of
5
rating by Andrew Miranda
"Had a very good experience switching from my old insurance that was over charging me by almost 100 dollars. Elvin Diaz was very helpful in setting up my 2 vehicles at first and explaining the different policy for my needs. Even kept in touch about my 3 vehicle insurance option which help lower it even more than I would have gone with my old policy. A lot more comfortable knowing that my insurance company keeps in touch with any of my policy changes."
Josh Capone
May 30, 2025
5
out of
5
rating by Josh Capone
"Worked with Elvin from this office. He’s truly amazing at providing the best coverage for your buck. Highly recommend!"
Yerr Sosa
May 29, 2025
5
out of
5
rating by Yerr Sosa
"Working with Elvin Diaz at State Farm was a fantastic experience! He took the time to explain my insurance options in detail, ensuring I got the best coverage for my budget. His quick responses and genuine care made the process stress-free, even when I had a claim issue. I highly recommend Elvin to anyone looking for a knowledgeable and trustworthy insurance agent!"
Deb R
May 27, 2025
5
out of
5
rating by Deb R
"I had to transfer my auto insurance account due to moving back to Easton. Ely was in the office when I stopped by and took care of all my needs. She was professional, friendly and competent, taking care of my requests quickly. Very good experience."
We responded:
"Thank you for your review! Ely is known for her professionalism and attention to detail, which makes a big difference in our clients’ experience. If you know someone looking for trustworthy insurance advice, we’d love to assist. Always happy to be your go-to for insurance."
Nelson Cruz
May 23, 2025
5
out of
5
rating by Nelson Cruz
"Great experience, wonderful staff, and a very smooth process the whole way through. Our agent Amanda was super helpful and guided us the whole time."
We responded:
"We’re so glad to hear you had a great experience! Amanda has a talent for making complex insurance decisions easy to understand. Referrals from amazing clients like you help us grow and serve more people with care. Let us know if we can help with anything else!"
Alan Rodríguez R
May 15, 2025
5
out of
5
rating by Alan Rodríguez R
"Ely is incredible, it's very easy to talk to her and she was very helpful"
We responded:
"Thank you for the 5-star feedback! Ely truly cares about every client and always takes time to explain options clearly and thoughtfully. We appreciate your trust, and we’d be happy to assist anyone you refer our way. It’s a pleasure having you insured with us."
Andre LeDee
May 13, 2025
5
out of
5
rating by Andre LeDee
"Ely was honestly amazing, she made my process of switching insurance companies easy. She heard my needs and got me a quote that fit perfect in my budget. Highly recommend"
We responded:
"Andre, we’re so grateful for your positive review! Ely is a key part of our team and is known for her deep knowledge and warm, client-first approach. Your referrals mean the world to us—feel free to send anyone our way. We’re here for you whenever you have insurance questions."
Edwin Jimenez
May 9, 2025
5
out of
5
rating by Edwin Jimenez
"Ely es muy buena en atención al cliente y explica bastante bien las coberturas y precios. Recomiendo visitarla para todas las necesidades"
We responded:
"Muchas gracias por tus amables palabras y la calificación de 5 estrellas. Estamos orgullosos de contar con Ely en nuestro equipo—ella siempre se esfuerza por brindar un servicio excepcional. Si tienes amigos o familiares que necesiten seguro, sería un honor poder ayudarles también. No dudes en contactarnos si tienes preguntas—siempre estamos encantados de ayudarte. "
Nicole Assise
May 8, 2025
5
out of
5
rating by Nicole Assise
"Ely was so incredibly helpful and easy to speak to (she actually made the process enjoyable). She listened to exactly what we needed for our home and auto policies. Ely explained everything in terms that were understandable and was able to get us the best rates available. She had all of our policies finished under a time crunch and I fully recommend her for everything insurance related."
We responded:
"Thank you so much for your kind words and 5-star rating! We’re proud to have Ely on our team she consistently goes above and beyond to provide excellent service. If you have any friends or family in need of insurance, we’d be honored to assist them as well. Please don’t hesitate to reach out if you ever have questions—we’re always happy to help!"
Deborah Sauer
May 6, 2025
5
out of
5
rating by Deborah Sauer
"Amanda was exceptionally good with writing both my auto and home insurance policies."
We responded:
"Deborah thank you for a great review! Amanda is a very knowledgeable member of the team, if you have any questions don't hesitate to call the office, we have many services available and want to make sure you know to use us as a resource. If you have any questions in regard to your policies or questions as you build your future, please don't hesitate to call and ask. Also, if you know anyone that can use our services, we appreciate any referral you send our way!"
Lilian Guzmán
May 5, 2025
5
out of
5
rating by Lilian Guzmán
"Excelente atención por Ely, realmente fue muy fácil nuestro proceso nos explicó todas nuestras dudas y realmente fue muy placentero su trato"
We responded:
"Queremos agradecerle por una excelente revisión. Nos alegra que Ely haya podido brindarle un servicio excepcional y haya podido cuidar de usted. Si tiene alguna pregunta con respecto al seguro o sus pólizas, háganoslo saber. Estaremos encantados de ayudarle."
Carolina
May 1, 2025
5
out of
5
rating by Carolina
"Amazing office and staff, Amanda was super helpful and provided such helpful services. She was very informative and answered every question/concern I had with great details. Definitely recommend this office and staff!"
We responded:
"👋 Carolina, thank you for an amazing review! We are also happy to hear that our staff was able to show our customer's exceptional service. Amanda is super knowledgeable so use her a resource for any questions you may have in regard to your policy. We wish you and your family have a great week. We also appreciate any referral if you happen to know anyone that can use our service, thanks again! 😊"
Lidia Segura
April 30, 2025
5
out of
5
rating by Lidia Segura
"Muchas gracias a Ely las mejores atenciones son recibidas de su parte una joven muy carismática, amable y siempre dispuesta a brindar el mejor servicio ofrece seguro pará absolutamente todo y explica todo paso a paso mil gracias hermosa gracias por siempre responder a las inquietudes"
We responded:
"Lidia, Gracias por tu reseña! Ely es una excelente parte de nuestro personal y estamos contentos de que haya podido mostrarte un excelente servicio. Por favor, háznos saber si hay algo más con lo que podamos ayudarte, también si conoces a alguien que pueda usar nuestros servicios, envíanoslo. Siempre estamos aquí para ayudar!😁"
Joaquin Pimentel
April 30, 2025
5
out of
5
rating by Joaquin Pimentel
"Ely es una chica profesional muy atenta y me ayudó con los mejores servicios ofreciendo todo los servicios que sean favorable para mí muchas gracias Ely por tu ayuda y dedicacion"
We responded:
"Gracias por tu reseña, Ely es una parte muy conocedora de nuestro personal y estamos contentos de que haya podido mostrarte un excelente servicio. Por favor, háznos saber si hay algo más con lo que podamos ayudarte, también si conoces a alguien que pueda usar nuestros servicios, envíanoslo. Siempre estamos aquí para ayudar."
Luisa Marmol
April 21, 2025
5
out of
5
rating by Luisa Marmol
"Great service specifically from Ely Moronta. She went above and beyond to help me get the right quotes for my cars and walked me through the whole process. 100% recommend switching!!"
We responded:
"Luisa, thank you for taking the time to write a great review! Ely is a great asset and we’re glad to know you’re satisfied with her service at our State Farm office. If you ever have any questions we’re here to help! Also, if you know anyone that can use our help, please send them our way, we apréciate all referrals."
Eva Gonzalez
April 10, 2025
5
out of
5
rating by Eva Gonzalez
"I had a great experience with Elvin. He is very knowledgeable and attentive. He explained everything and help me with the process."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Joseph Flanagan
April 9, 2025
5
out of
5
rating by Joseph Flanagan
"Elvin was excellent to speak with and got me a great rate on my car insurance, highly recommend asking for him when looking for insurance!"
We responded:
"Joseph thank you for a great review, we are glad you got to work with Elvin he is a very knowledgeable member of our team here at C.R.S.F if you have any questions about your policies please don't hesitate to ask. Also, if you have anyone in mind that might need our help- we appreciate any referral you send our way. thanks, again!"
Michael Brown
April 8, 2025
5
out of
5
rating by Michael Brown
"Elvin did a fantastic job helping me"
We responded:
"Michael, thank you for a great review! Elvin is a great asset to the team we're happy to hear that he was able to deliver such a positive experience, if you have any questions in regard to your policy please don't hesitate to call or stop by, we are more than happy to help. Also, if you have any friends or family that need assistance, please send them our way. Thanks again!"
Pamela Jacobs
April 2, 2025
5
out of
5
rating by Pamela Jacobs
"Great communication, patience and understanding."
We responded:
"Pamela thank you for a great review, we appreciate you taking the time. If you have any questions regarding your coverage, please don't hesitate to call or stop by. we are always here to help! We also appreciate any referral you send our way! "
Pedro Familia
April 2, 2025
5
out of
5
rating by Pedro Familia
"La representante Ely una excelente persona, muy amable y simpatica; nos ayudo a mi y a mi esposa a con segun un excelente seguro para nuestro vehicular. Muy encantado con la ayuda"
We responded:
"Pedro gracias por una gran reseña Ely es un gran miembro de nuestro equipo. Estamos felices de tenerla, y de escuchar que ella fue capaz de brindar un servicio excepcional, si tiene alguna pregunta en relación con sus pólizas, no dude en preguntar. También agradeceríamos enormemente cualquier referencia que nos envíe. "
Kiara Pimentel
April 1, 2025
5
out of
5
rating by Kiara Pimentel
"Excelente servicios al cliente un staff súper atento & complacientes especialmente Ely es brillante :) excelente precios en los planes de seguros de auto."
We responded:
"kiara gracias por una gran reseña Ely es un miembro experto de nuestro equipo. Estamos felices de tenerla, y de escuchar que ella fue capaz de brindar un servicio excepcional, si tiene alguna pregunta en relación con sus pólizas, no dude en preguntar. También agradeceríamos enormemente cualquier referencia que nos envíe."
Pinkmariposas Pink
March 27, 2025
5
out of
5
rating by Pinkmariposas Pink
"Yes they care they help so easy to speak to I would choose them for when I get my RV thank you so much"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help you with any questions you have regarding coverage, please don't hesitate to call or stop by, we would also greatly appreciate any referrals you send our way! Thank you "
Oskar Cuellar
March 26, 2025
5
out of
5
rating by Oskar Cuellar
"Excelente servicio por el señor Elvin Diaz"
We responded:
"Oscar, gracias por una gran revisa ¡Elvin es excelente! Nos alegra que ella lo haya cuidado, si tiene alguna pregunta sobre su cobertura, no dude en preguntar, llamar o visitarnos. Siempre estamos aquí para ayudar. También le agradeceríamos los clientes que nos mande de recomienda."